A lot of work went into the end of last year so that online European orders and deliveries were possible amid the ever uncertain changes involving Brexit. Plenty of communication with different carriers made sure we were ready for changes with API’s, (such as adding extra fields like EORI numbers). We are also learning new things all the time, which we’ll keep you updated on as the new processes develop. The Knowledge Base is a great place to stay informed of any changes.
Three Tips Going Forwards
1 - Commodity Codes
Most of our retailers use ‘Sporting Goods’ as the commodity code. We are concerned that as the year goes forward, you might start to see that parcels are rejected at customs because they are requiring better descriptions of projects. Therefore, we’d recommend that you start re-coding your products – definitely before kit launches. A guide on how to do this and other carrier changes to ensure you are compliant is in the Knowledge Base.
2 - Check VAT
We understand that orders to the EU should be treated as VAT exempt, which is the same as selling to the rest of the world. We have created a paper in the Knowledge Database on how to make this change to your system for European orders. We advise you to check with your accounts department before you do so to ensure this is correct for you. For those who still wish to show the sale price and collect the VAT, this will still be possible within the system.
3 - Duty Charges at Time of Order
One option is an integration with Global-E, a 3rd party product that allows you to charge duty at time of order, allowing you to choose currency and pay duty at checkout.
The second option is to do a duty charge based upon a percentage held against the country.
If you have any other questions, please get in touch and we'll be happy to help.